Installation
We understand the importance of knowing your flooring installation is our top priority. Our Installers take great pride in their craftsmanship. Their goal is to complete your installation with the utmost professionalism and leave you with a smile on your face.
Our Focus
Customer Service
During & After Installation
A member of your household who is at least 18 or older should be available to greet the installation crew and show them the work area.
For everyone’s safety and to help the project go smoothly, keep children and pets away from the work area until the job is done.
Once your carpet installation is complete, do a walk-through with the installer and ask any questions you might have. We want you to love your new flooring!
Labor Warranty
- Carpet Residential (Two Year Installation Warranty)Brian’s warrants the installation labor on residential carpet that is purchased and installed by Brian’s Flooring.
- The warranty covers repairs to the following: seams, come apart, or ravel. We will also re-stretch wrinkled or rippled carpet.
- The replacement of carpet or pad is excluded.
- The warranty does not cover the following: damage caused by pets, abuse, taking carpet from tack strip or transitions (to run electrical wires), flooding, improper cleaning or attempts at nonprofessional repairs.
- This warranty is void on any multi-family, rental, or new construction properties.
- All warranty repairs are completed at no charge for the term of the warranty and are performed during normal business hours.